FAQ

Check in is 3pm
Check out from the guesthouse is 12pm
Check out from the apartments is 10am
If you require a later check out, please make an enquiry at the reception desk and we will do our best to make suitable arrangements for you.

Luggage storage is available free of charge if you arrive early than your check in time or have a late flight.

Our rooms are only accessible by stairs over 3 stories. We have NO LIFT available. We do our best to help all our guests with heavy luggage to their rooms. Don’t be afraid to ask if your bag is heavy! If you suffer mobility issues, please lets us know prior to arrival and we will do our best to accommodate you on a lower floor.

All rooms have a television, hair dryer, tea and coffee facilities, Pure Spa toiletries and in-room safe. Iron and ironing board will be provided by reception on request. There is no mini bar or fridge available in the room. Wifi is available in all areas of our guesthouse.

Our apartments are equipped with iron, ironing board, and all cooking utensils. There is no safe available. The Capel St apartments are set in a beautiful Georgian building but there is NO LIFT! Apartments are only accessible by stairs over 3 floors. Please let us know before arrival if you require an apartment on a lower floor.

Keys for the apartment are to be collected from the reception at The Kingfisher located on 167 Parnell st (the red door) upon check in. €20 refundable key deposited is taken at check in. It is a 5 min walk to the Capel St apartments.

The Ivy Apartments have both stairs and lift available, if you have mobility issues it is best to book these apartments. Keys are collected at check in at The Kingfisher reception at 167 Parnell St, ( The red door) It is a 2 min walk to the apartment from reception.
Wifi is free and available in your apartment. €20 refundable key deposited is taken at check in.

Breakfast is served in our famous Kingfisher Restaurant from 08.00 -12.00pm every day. The restaurant is located immediately to your left as you step outside the guesthouse. The breakfast voucher is collected from the front desk and given to the wait staff in the restaurant. Our Full Irish breakfast and our signature orange juice is a must have when visiting our restaurant!

Lunch is served from 12.00pm-9pm every day. Our casual dining restaurant serves a range of dishes from fish and chips, grilled seafood, mixed grills, gourmet burgers and fresh salads. Wine and draught beer is also available. Table reservations are not needed unless large groups of 8 or more are dining. We do not add service charge. Guests staying with us may also avail of 10% discount and a complimentary drink of choice with any meal purchased in the restaurant.

We are gluten friendly restaurant and do have gluten friendly options available. Please ask the wait staff for our allergen menu.

Yes, we cater for Hens and Stag parties! Our apartments are definitely most suited for catering with large groups. Each apartments can cater for up to 6 people. For large group bookings with more than 3 rooms booked a 15% non refundable security deposit will be taken at the time of booking.

Taxi.
This is the most expensive way. The airport is 11km from The Kingfisher, a taxi fare based on 1 person is approximately €23, and is €1 extra per additional passenger. This option can be cheaper if there is 4 people travelling together and should take 20-25mins depending on times of the day (peak times are 07.00-10.00am – 16.00-19.00). The taxi rank is located outside terminals 1 and 2. All taxi drivers must display their identification and driver’s licence number. Taxi drivers are all regulated in Ireland, if you feel like you have paid too much, please get a receipt and you can make a complaint to the taxi regulator. Please note taxi drivers can not charge you extra for large cases or extra luggage. We can also arrange a taxi Meet and Greet for you. The taxi will be waiting at the terminal, take your bags and bring you directly to the hotel for a fixed price.

Bus.
There are 2 bus companies that operate to and from the airport. The Aircoach bus is the blue coach and you will be able to pick it up outside Terminals 1 and 2. www.aircoach.ie A single ticket to O’Connell Street (closet stop to us) for an Adult is €7 and a return ticket is €12. Child single €2. Return €4. Online prices are cheaper if booked in advance. The bus runs every 30 minutes from 23.55 to 03.25 hrs and every 15 mins from 03.25am to 23.55. its is estimated 25 mins to and from the airport. They also have free Wifi. Please note times may change or be affected by bank holidays.

Dublin Bus Airlink 747, this is a cheaper option but does not run 24hrs. Bus times commence at 05.00 am to 23.30. Fare for adult single is €6 and return €10. Child single is €3 and €5 return.

Car rental.
There are a number of car rental companies located in the airport. Check out www.daa.ie for the list of car rentals available.

We have limited car spaces available and booking prior to arrival is necessary. Cars are parked in our underground gated car park at a rate of €10 per day. Height restrictions of 2meters apply to all vehicles. If your travelling in a larger vehicle there is a private car park across the street on Moore Lane that can accommodate higher vehicles. We can also accommodate motorbikes.

If you are staying at our Capel Street apartments there is on street car parking available outside the building at a rate of €2.40 per hour from 07.00-19.00 Mon- Saturday and free parking on Sundays. There are also parking available at the Iliac car park and Cineworld car parks.

Yes we supply baby cots with sheets. Please inform us at time of booking if you request a baby cot.

If you need boarding passes, tickets to local tourists attractions, restaurant reservations, taxis, Hop on Hop off tour bus tickets etc, all are available from our reception. Our front desk team are on hand to help you with anything you might need!

We are located in the heart of Dublin city centre but do check out our interactive map for all local tourist attractions and how close they are in relation to us. The city is best explored on foot and don’t forget to always look up, Dublin has such beautiful buildings and architecture!

The local currency is the Euro. All major credit cards are accepted. There is a cash machine located 10 metres from our guesthouse. For prepaid bookings, the credit card holder must be present at the time of check in.

Booking directly on our website, by telephone or email you will always find the best rates available, we also provide group discounts.

Your card will only be charged at the time of booking if you book the non-refundable rate, this rate is cheaper but you cannot cancel after booking has been charged.

Free cancellation up to 5 days prior to arrival
1-4 days prior to arrival first night will be charged
In the event of NO-SHOW, you will be charged the total amount of your booking.

Yes, all our rooms and apartments are non-smoking, and we enforce a strict No Smoking policy

Unfortunately, we are unable to accommodate your furry little friends.